Shipping policy

DELIVERY TIMES 

Update: Due to Covid-19 you may expect delays in your order. 

Our delivery times are estimated only and are not guaranteed. They will
always be estimated in business days (this does not include weekends/holidays). 

There is a processing time of 1-2 days on stocked items. Custom items typically take 5-7 days to process.

Once the packages are sent to USPS,
arrival times are out of our control and in the hands of USPS.

Kats Threads is not held responsible for:

Mistakes made by USPS

Wrong addresses given by customers

Damage to orders by postal service

Stolen packages after delivery 

PO box issues

 

If you have a specific question with respect to your shipment, please contact us at katsthreadsshop@gmail.com and provide your order number.